Shipping & Returns

The delivery time can be 48 hours, depending on the delivery method chosen, unless the order is placed on a Saturday, Sunday or holiday, in which case the order will be processed on the first business day after the day the order is placed.

Shipping costs with delivery in 48H on purchases superiors to fifty EUR, are free in all Canaries .

Shipping costs with delivery in 48H on purchases lower to EUR 50, will cost 5 euros on the island of gran canary and in the rest of the Canary Islands a cost of 7 euros .

Shipping costs with delivery in 48H on purchases superiors to EUR80, are free to peninsula .

Shipping costs with delivery in 48H on purchases lower to 80 EUR , will cost 10 euros to the Peninsula .

We will ship your order within 48 business hours. The delivery time is usually 48 hours depending on the delivery area.

According to the return policy of XTEP ESPAÑA, the customer may return or exchange the product, as long as it does not suffer any damage upon receipt and retains its original condition.

If these conditions are followed, you have 30 days from the date of delivery to request a return or exchange of the product.